Frequently asked questions for exporting

Q. Do you issue parameter sheet ?

A. We issue both in English/Japanese on request. Please state that you need parameter sheet and export destination country on PO.

Q. Do you issue Certificate of Analysis in English ?

A. We do. Please let us know that you need CoA and export destination country in advance. If addressee and production lot number are necessary too, please also state that on PO. We do NOT issue after shipment.

Q. Do you issue SDS ?

A. We issue only in English/Japanese. We send it after receiving order.

Q. Do you pack hazardous items with UN cartons ?

A. We do NOT serve UN carton packing. However, we pack exporting items with double cardboard box or durable box.

Q. Do you ship items to overseas ?

A. Basically we do. But some items, such as items without CE marking or hazardous items, are not able to be shipped to certain countries. For detail, please contact us. Additionally, we ask foreign customers in some countries to deal with us through our distributor.

We do NOT ship items to foreign countries on request from domestic customers.

Q. Do you guarantee/repair items bought in Japan domestically but used in foreign countries?

A. Even if used in overseas, if the items were used in proper usage and within 1 year from date of purchase, we repair items for free. Prior to sending items to us, please contact us through distributor and let us know detailed breakage situation. However, in case the breakage is due to a fire, natural disaster, abnormal voltage, improper handling, chemicals/solutions, or repair of consumables, it may be paid repairing. Additionally, even if within the duration of warranty, we ask customers to bear the cost of returning, such as delivery cost and tariff.

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Technical Information Category

  1. Plating Analyzer
    Titration Analyzers, Boume Hydrometer, Sulphameter,

  2. Plating Test Kit
    Hull Cell Test Kit,Jet Plating,Strain Gauge-Type Stress-Meter,Spiral Contract-Meter, Haring Cell

  3. Wafer Plating Kit
    Silicon Wafer Plating Kit

  4. Laboratory and Small-lot Production Kit
    Beaker-KUN, , 2L laboratory Tank set,

  5. Barrel
    Horizontal Barrel, Tapered Barrel, Micro Barrel,Dummy Ball

  6. Tank
    Materials vary and tank volume from 33ml to 200L

  7. Heater/Thermostat
    Small Heaters, immersion heater, L-type heater

  8. Filter and agitation
    Multi-Filter, Air pump, Air Filter, cartridge

  9. Power Supply
    Programmable Power Supply, Silicon Rectifier, Step-down Transformer

  10. Cathode Rocker
    Paddle Cathode Rocker 200BWA, forr Electroless Plating, Beaker plating

  11. Jig
    Clasp for heater, sensor, Crips for samples, Rack

  12. Anode/Cathhoode
    Size vary, Hole processing and cutting are available

  13. Brush Plating
    For repair of wear and scratches and Decorative plating (engraving, etc.)
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